Payment and return — Sera

Revision dated 10/08/2026.

1. Subject of purchase and price

Seller/operator of the project under the specified owner name: aleksandrsera.

Website: https://ownsera.com/. Mail: [email protected]. Telegram: https://t.me/ss_agent.

The purchase gives paid access to Sera for 30 days for 16.50 USD or for 365 days for 126 USD. The first 24 hours are provided for a trial acquaintance with the program.

VPN sold separately. Paid Google services, AI, external programs and extensions are not included in this price. System requirements and restrictions are posted next to the downloads.

2. Create and pay an invoice

In Sera, select the period and available payment method. The program will open an account with the payment provider. Payment is available through NOWPayments and TryBit. The test account does not confirm the purchase of a real subscription.

Before transferring, check the amount, currency, network, recipient address and account expiration date. When paying with cryptocurrency, the price is expressed in USD, and the exact amount of cryptocurrency is calculated by the provider and shown in the invoice.

Do not send a transfer to another network or use expired details. The commission of your wallet or network may be paid separately and is shown by the corresponding service. Do not send a second transfer until the status of the first has been verified.

This payment procedure does not provide for automatic debiting of the next period: to renew, the user pays a new invoice independently.

3. Confirmation and granting of access

Creating an account and sending a transfer does not in itself mean activation. The Sera server must receive payment confirmation. The wait depends on the network and payment service; Fixed instant term is not guaranteed.

After confirmation, the paid period is added. It starts with confirmation or is added to the remaining term of the current subscription. If the status has not been updated, check it in Sera and contact support with your account number and transaction ID.

Underpayment, overpayment, erroneous network and payment after the invoice has expired are sorted out by support together with the provider. It is impossible to guarantee the recovery of a transfer that has not been received by the recipient or is technically inaccessible.

4. Voluntary return

In addition to mandatory user rights, Sera offers a full refund of the paid period if contacted within 7 calendar days of confirmation of the qualifying purchase. It is not necessary to explain the reason within this period.

The condition applies to purchases of monthly and annual periods. Once returned, the access provided by the returned payment is terminated. Previously separately paid periods are not cancelled.

If double payment, ungranted access or a significant malfunction of paid functions is detected, contact support even after 7 days. The appeal is considered taking into account the actual situation and the mandatory rights of the user; the expiration of the voluntary period does not in itself abolish these rights.

If the operator terminates paid access without violation by the user, the cost of the unused portion of the period is calculated in proportion to the remaining time.

5. How to request a refund

Write to [email protected] or Telegram https://t.me/ss_agent. Indicate the account number, date, amount, currency and transaction ID, if any. If the problem is technical, add a description; Do not send your password, personal vault contents, or wallet seed.

Support responds within 5 business days. Once the information required to confirm your purchase and secure return has been received, the target return shipping time is no more than 10 business days, unless a shorter period is required by law. In the event of a technical delay, the user receives an explanation and an updated deadline.

The return address and network are agreed upon after verification of the request. The requirement to pay a separate “return release fee” is not part of this procedure.

6. Method and amount of return

Refunds are made through the original payment provider, if supported, or by agreed upon transfer in the original currency and network. A full refund will be accepted as the amount paid for the subscription; the original transfer fee paid separately to the wallet or network is not included in the subscription price.

For a cryptocurrency payment, the amount of cryptocurrency actually paid for the returned invoice purchase is returned. The market rate may have changed: equal value in USD on the date of purchase and return is not guaranteed. The return shipping fee is paid by the operator, unless otherwise provided by law.

If another currency or network is technically required, the amount and method are agreed in advance with the buyer. Support does not perform arbitrary replacement with a method that is inaccessible to the user.

7. Important restrictions

Removing Sera or stopping its use does not automatically submit a refund request. Erroneous transfers to a third-party address may be irreversible. Provider restrictions do not cancel the seller's obligations for a confirmed purchase.

Full terms of use: user agreement Sera. Data processing: https://ownsera.com/privacy.html. Mandatory rights and terms under applicable law take precedence over these terms.

User Agreement · Payment and return · Contacts · Privacy